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Q&A

ORDERS & SHIPPING

 

What's my order status?

To look up the status of your order, click here! If you need further assistance, please click here to email us.

 

How do I cancel my order?

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via emaiil for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

 

Can I change the color/size of what I just ordered?

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, we’d be happy to start a return for you for the looks you didn’t mean to order.

 

 

RETURNS & EXCHANGES

What is the return policy?

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. To see full policy, click here.

 

When will I receive my refund?

Please allow 2-4 days for us to process your returned merchandise after it has been received. We’ll refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement. For international orders, we are unable to issue refunds for any customs, duties or additional fees that may apply to your order.

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